Principal Forward Deployed Engineer at Matillion

Are you ready to shape the future of data? Matillion is the company behind Maia, the AI Data Automation platform. In the AI economy, demand for data is exploding. Manual data engineering can’t keep up. Maia fixes that by combining 15 years of data expertise with agentic AI to eliminate the manual work that slows data teams down. Organisations like Cisco, DocuSign, and Slack are already using it to deliver real business impact, faster. We started in Manchester and now we’re global - with teams across the UK, US and India. We are driven, curious, energetic people who move fast, think big and hold ourselves to a high standard. We’re here to make a dent in the universe bigger than ourselves. And we’re looking for people who want to be part of it. The Principal Forward Deployed Engineer is Matillion’s most senior technical field expert, deployed to handle high-stakes, deeply complex, and ambiguous customer adoptions of Maia. Operating across all organisational levels, they write production-grade code alongside customer engineers, design architecture with executive leadership, and unite Matillion’s internal teams, Sales, Support, Product, and Engineering, to turn stalled accounts into reference wins. By resolving complex issues directly and identifying new expansion opportunities, they serve as the vital link driving customer adoption and revenue growth. Beyond direct customer engagement, this role shapes the future of Matillion’s engineering practice and product offerings. As a foundational leader in the Forward Deployed Engineering function, they establish reference architectures, set engineering standards, and build internal automation tooling alongside the DevX team. Additionally, they mentor rising FDEs and translate hard-won field insights directly into the core product roadmap to continually improve delivery across the entire business.

Principal Forward Deployed Engineer

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