About the role
About the Team The Ads team is responsible for building the future of how businesses connect with consumers in ChatGPT. People come to ChatGPT to learn, get things done, research options, and make decisions, and we have a unique opportunity to help businesses participate and connect with customers in these moments while giving businesses of all sizes ways to more intelligently and efficiently reach the right customers, drive meaningful outcomes, and grow their businesses. Our work supports the broader goal of expanding the benefits of AI to all of humanity, and we believe advertising in ChatGPT should work in service of that mission. We're building an advertising platform grounded in principles around user trust, privacy, and answer independence. About the Role As a Product Manager, Ads, you will define and build the next generation of advertiser-facing capabilities within ChatGPT. You will be responsible for building and scaling intelligent advertising products that help brands and businesses better express their goals, reach relevant customers, and drive strong outcomes on the platform. We're looking for people who are excited to shape a new category at the intersection of AI and advertising, bring strong product judgment and a growth mindset, and can break down complex workflows into clear, scalable systems while balancing advertiser needs, user trust, business goals, and technical constraints. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. Travel is not expected to be a regular part of the role. In this role, you will: - Define and drive the product vision for advertiser-facing capabilities in ChatGPT - Build and scale intelligent capabilities that help advertisers articulate their goals, reach the right customers, and drive meaningful outcomes on the platform. - Reimagine advertiser workflows for an AI-native environment, rather than simply porting existing ads platform patterns into ChatGPT. - Partner closely with design, engineering, research, data science, go-to-market, and business teams to bring new advertising experiences from concept to scale. - Develop a deep understanding of advertiser needs, workflows, and success metrics, and use that to shape product strategy and roadmap priorities. - Use data, experimentation, and advertiser feedback to identify growth opportunities, improve product performance, and measure impact. - Help define responsible advertising experiences that preserve user trust while delivering meaningful value for advertisers. You might thrive in this role if you: - Have 5+ years of product management experience with strong leadership, cross-functional collaboration, and communication skills. - Bring experience in advertising, ads management, ad platforms, monetization, growth, or related product areas. - Have built and scaled impactful advertiser-facing or consumer advertising products serving a broad range of businesses, from SMBs to large brands. - Have a growth mindset and know how to pair product strategy with execution and experimentation to drive adoption and business impact. - Have a strong systems mindset and can break complex workflows into clear, scalable product experiences. - Are comfortable navigating ambiguity and excited to define a new category at the intersection of AI, advertising, and consumer product experiences. - Have a track record of questioning established product paradigms and building innovative, effective experiences from first principles. - Have strong instincts for balancing business outcomes with user trust and product quality. - Are motivated by OpenAI's mission and excited to shape how advertising can work responsibly in AI-native products. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
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